Gourmet George Privacy Policy

Effective Date: 01/01/2025
Last Updated: 01/01/2025

At Gourmet George, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and interact with our services.

1. Information We Collect

We collect and process the following types of personal data:

a. Personal Information Provided by You

Name, email address, phone number, and billing/shipping address through contact forms, surveys, or customer service interactions.

b. Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

Your IP address and browser type.
Device information (e.g., operating system).
Pages you visit and time spent on the site.
Cookies and tracking technologies (see our Cookies Policy below).

c. Third-Party Information

We may receive information about you from third parties, such as social media platforms when you interact with our pages or advertisements.

2. How We Use Your Information

We use your personal data for the following purposes:

Order Processing: To fulfill and deliver purchases, process payments, and manage customer service requests.
Marketing Communications: To send promotional emails or SMS (you can opt out at any time).
Website Improvement: To analyze user behavior and improve website functionality.
Legal Compliance: To comply with legal obligations, such as tax regulations and fraud prevention.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Such as payment processors, shipping companies, and email marketing services.
Legal Authorities: When required to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Once your data is no longer needed, it will be securely deleted or anonymized.

5. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data under certain circumstances.
Objection: Object to our processing of your data for marketing purposes.
Data Portability: Request a copy of your data in a structured format.

To exercise these rights, please contact us at jordanrmdixon@gmail.com

6. Cookies Policy

Our website uses cookies and similar tracking technologies to improve user experience and gather analytical data. By using our site, you consent to our use of cookies.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality (e.g., shopping cart).
Analytics Cookies: To track website performance and visitor behavior.
Marketing Cookies: To deliver personalized ads based on your browsing habits.

You can manage or disable cookies through your browser settings.

7. Data Security

We implement robust security measures to protect your personal data from unauthorized access, loss, or alteration, including:

Secure Socket Layer (SSL) encryption for data transmission.
Regular security audits and updates.
Restricted access to personal data within our organization.

Despite our efforts, no online platform can guarantee complete security, so please take precautions when sharing personal data.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our site, and we are not responsible for the privacy practices of other websites. Please review their policies separately.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for immediate removal.

10. International Users

If you are accessing our website from outside Zimbabwe, your information may be transferred to, stored, and processed in our facilities or those of third parties. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of the website constitutes acceptance of the updated policy.